At Friendly Loans, we believe it’s extremely important that all of our clients fully understand the commitments they’re making.


When you loan money from us, you’ll receive a contract that states:


  • the amount of money you’re borrowing
  • your payment schedule
  • the fees you will (or could) be charged
  • the interest you will (or could) incur
  • the consequences of defaulting on your loan


This contract is a legally binding document between you and Friendly Loans. Once you’ve signed it, you’re obliged to abide by its terms and conditions.


We strongly recommend that you read, and fully understand, the contract before signing it. If you have any difficulties in doing so, please don’t hesitate to contact Friendly Loans. Our staff are more than happy to answer any questions you may have – no matter how big or small. However, we cannot give financial advice or legal advice and suggest that you seek independent advice before signing the contract.


Please be aware that your contract clearly states the dates, and amounts, of payments we expect from you. If you fail to make these, you will be subjected to further charges and your loan will cost you more.


Your contract also includes a termination clause. This allows you to cancel your agreement with us up to 9 days after signing. However, if you take such an action, you’ll still have to:


  • repay all monies Friendly Loans has advanced you
  • reimburse all reasonable costs associated with the loaning process


Friendly Loans is a reputable company and seeks to comply fully with all relevant NZ legislation.  Our loans meet the requirements of the Credit Contracts and Consumer Finance Act 2003.


We are also a a Financial Service Provider (FSP) as defined in Financial Service Providers (Registration and Dispute Resolution) Act 2008 and have a Registration Number – FSP2701. All FSPs are required to be a member of an approved dispute resolution scheme. With this in mind, Friendly Loans are members of Financial Services Complaints Ltd (FSCL).